Your Health. Your Choice.

CIA Satisfaction Survey

CIA Satisfaction Survey

This questionnaire is designed to assess the quality of Colorado Imaging Associates radiology and teleradiology services. We would appreciate your comments, both positive and negative, which will help us in our continuing efforts to assure the highest quality of diagnostic interpretation.

*** Please complete all questions before submitting ***

No Opinion N/A Very Disappointed Somewhat Disappointed Somewhat Satisfied Very Satisfied
Quality/Accuracy of Reports
Days/Hours of Radiologist Coverage
Availability for Consultation
Cooperation with Medical Staff
Interaction with Patients
IR Staffing
IR Patient Wait Time
Response to Your Complaints (if no complaints, mark N/A)
Frequency of Patient Complaints
Billing Explanations
Quality and response of CIA IT personnel to resolve IT problems
Quality and response of CIA clerical staff to transfer calls or resolve questions
Quality and response of CIA top administrative staff to follow up and resolve issues.
Does CIA contact you or make appropriate visits to insure your organization with quality customer services?
Comments

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